Customer |
Summary of Deliverables |
|
2002:
2001:
2000:
Development of SAP interface for e-ordering 1999:
Development of e-billing strategy 1998:
1997: ·
First Implementation of LHS’s BSCS billing system for business
customers ·
Development of change management process ·
Vendor Management ·
System Integration Testing |
|
2000: ·
Developed seamless integration strategy between order entry, billing
and provisioning systems ·
Develop Web based e-care system (as front-end to billing and
provisioning systems) ·
Development of Revenue Assurance Plan 1999: ·
Implementation of ADC’s CBP for Oracle product in 90 days (world
record for fastest implementation) ·
Developed and Implemented Invoice generation tool ·
Develop Pre-Billing Tools (data capture tools) ·
Established billing operations team ·
Established Billing QA team |
|
2000- 2001: ·
Development of Quality Assurance Plan within Billing Team :
Managed bi-monthly system releases for
AT & T’s Billing and Order Management Applications 1999: ·
Managed the Y2K certification of all internal systems ·
Tested all of AT & T Canada’s commercial and residential critical
business processes end to end in a year 2000 environment. Processes tested included Sales, Order entry,
Provisioning, Customer care, Maintenance, Billing and Treatment using 17
internal AT & T systems/applications ranging in platforms from Mainframe,
NT, AS400, and UNIX ·
Project Rescued Billing Certification effort by injecting COBOL
development team to fix billing issue 1993- 1994: ·
Project Managed the re-architecture of residential (AS/400) and
commercial billing systems (IBM Mainframe)
due to de-regulation ·
Established automated QA tools |
|
1990: ·
Development of revenue assurance strategy: Investigation of automated
billing system strategy to reduce revenue leakage within commercial banking |
|
1999-2000: ·
System Integration between the Global Billing Platform (GBP) and: ·
Consumer Statement Formatter (CSF), for invoice printing ·
ClearingHouse System (CH) for
Payments Reception. ·
Data Collection Device 1997-2000: ·
Provide billing system configuration and tuning for invoice printing
and batch processing |